Avian and Exotic Pet Urgent Care

ACCESS Los Angeles hospital offers Urgent Care specifically for Avian and Exotic pets.

Avian and exotic pets are often more delicate than dogs and cats and may require more immediate attention for certain conditions. Our urgent care team will provide emergency and urgent care support for your pet when they cannot wait for a scheduled appointment. Our urgent care doctors deal exclusively with exotic patients and work closely with our Department of Avian and Exotic Pets to provide more complex care if needed.

Species that we treat:

  • pet birds
  • backyard poultry
  • small raptors
  • rabbits
  • guinea pigs
  • chinchillas
  • hedgehogs
  • ferrets
  • small rodents
  • most snakes and lizards (no venomous species)
  • turtles and tortoises
  • freshwater fish
  • pigs less than 50lbs

Note: We don’t currently accept Wild or Good Samaritan rabbits due to the Rabbit Hemorrhagic Disease

Common urgent/emergency issues:

  • Respiratory signs
  • Rabbit GI stasis
  • Turtle/Tortoise shell injuries
  • Broken blood feathers (birds)
  • Seizures
  • Cloacal prolapse (birds and reptiles)
  • Predator attacks
  • Traumas
  • Birthing difficulties/ egg binding

Location: ACCESS  – Los Angeles
Contact Info: call (310) 558-6100 
Hours of Operation: Seven Days a Week | 12 pm – 10 pm (8 am – 10 pm on Wednesdays)

To arrange a visit with the Urgent Care department, please call our Front Desk (ext. 0). You will be asked to come in at a specific time or placed on a waitlist to receive a call back when there is availability.

If you think your pet is experiencing a life-threatening emergency, please come straight to our hospital.

  • Collapse, inability to stand or perch (Birds/Reptiles/Mammals)
  • Non-responsive or limp (Birds/Reptiles/Mammals)
  • Seizures or tremors (Birds/Reptiles/Mammals)
  • Active bleeding (Birds/Reptiles/Mammals)
  • Predator attack (Birds/Reptiles/Mammals)
  • Severe burns (Birds/Reptiles)
  • Trouble breathing, open beak breathing, tail bob when breathing (Birds/Reptiles)
  • Trouble breathing, open mouth breathing, noisy breathing (Mammals)
  • Known trauma such as stepped on, hit by car, etc. (Birds/Reptiles)
  • Not eating for over 6-8 hours with lethargy (Mammals: guinea pigs, rabbits, chinchillas)
  • Straining/inability to urinate (Mammals)
  • Neurologically abnormal (head tilt, rolling, falling) IF also not eating or lethargic or constant signs, or rapidly progressing (Mammals)

Urgent Care FAQs

In the past, the Avian and Exotics department would try to accommodate urgent and emergency cases whenever possible. After hours and overflow cases were seen by our emergency department. Our new Avian and Exotic Pets Urgent Care will handle the majority of emergency and urgent cases, and the Department of Avian and Exotic Pets will handle all scheduled appointments and provide more advanced and routine care for your pets.

When Avian and Exotic Pets Urgent Care is closed, you can bring your pet to our Emergency room at ACCESS  – Los Angeles. However, if it’s not a life-threatening situation, we recommend you time your visit when Urgent Care is open so that your pet can be seen by the doctors that work exclusively with exotic pets.

If your pet condition is not life-threatening, call us to arrange a visit for the same or the following day. To avoid long wait times at the hospital, we will ask you to come in at a specific time or will place you on a waitlist.

Unfortunately for legal and practical reasons, without an examination, we cannot provide specific medical advice for your pet over the phone.

The initial exam is $180. Additional tests, procedures, medications, foods are extra. We will give you an estimate and discuss your options before proceeding with the course of treatment.