At the ACCESS Specialty Animal Hospital Group we place high emphasis on Customer Service, and we would like to introduce Cheryl McDonald, our new Concierge.
Cheryl grew up in the rural suburbs of Tacoma, Washington where her family lived on a few acres. While her parents cared for animals, it was Cheryl who truly formed lasting friendships with them. She recalls her neighbor’s dogs- Penny the boxer, and Chuckles the Bassett Hound coming over to her house after school and on the weekends to spend the day with her. Cheryl moved to California for the weather, and has been with ACCESS since 2008.
Cheryl became a flight attendant twenty-seven years ago, and draws many parallels to her work in the Veterinary field, seeing a connection to the care and support she’s given to each client and patient over the years. During her career as a flight attendant, Cheryl began work as a Veterinary Technician. In 2006 she became a Registered Veterinary Technician after receiving both her Associate’s and Bachelor’s degrees. She wanted to help sick and injured animals become well again, and that became the driving force behind starting her very own non-profit animal rescue.
Over the years, Cheryl has rescued over 150 dogs, cats, birds, and exotics off of the streets, from shelters, and some from homes where the pet needed a little more help than the loving owner could provide. Many animals—and people would have been lost without her. We are so fortunate to have Cheryl at ACCESS in her new position as Concierge!