Tails from the road… Bark in the Park!

ACCESS is proud to have been at the Bark in the Park in Thousand Oaks recently where many members of the community stopped by our booth to learn about our veterinary emergency and specialty services! They also walked away with some fun giveaways – rule of thumb is you can never have too many poop bags!

If you were there, we hope you had a blast, because we sure did!

Director of Community Relations | ACCESS

PS: During the event it turned out that Carleigh (from the ACE Crew; Aubrey the cat, Carleigh the dog, and Eric the bird) met her older cousin, Jackson. 🙂


Welcome to our new team members…


(From left to right…)

Austin Hernandez | Charge Coordinator
Favorite Food: BBQ
Favorite Color: Blue/Red
Fun Fact: Austin has visited fifteen different countries for vacation/work. His favorite is the Philippines.

Kimberly Munoz | Client Care Representative
Favorite Food: Sushi
Favorite Color: Black
Fun Fact: Kim has driven across the country four times. Her home state of New York is her favorite.

Lleraldina Lopez | Client Care Representative
Favorite Food: Pizza
Favorite Color: Yellow
Fun Fact: Lleraldina does yoga on a daily basis.

Lidia Rojas | Doctors Assistant
Favorite Food: All kinds of Pasta
Favorite Color: Blue
Fun Fact: Lidia loves going to the beach, Malibu is at the top of her list

It’s Veterinary Technician Week…

It’s Veterinary Technician Week and we’ve been celebrating our technicians, veterinary assistants, doctor’s assistants, and support staff!

We think our staff is super, so we’ve set up treats and surprises each day of the week to thank them for all that they do.



Joshua | From PA to CA to ACCESS!

Joshua joined our team in May of 2014, through a friend’s referral. He quickly excelled and found his home in our Administration team, doing what he loves best—helping people! We wanted to learn more about what brought him to California, so we sat down with him to find out!

Why Veterinary Medicine?
“I kind of stumbled upon it” says Josh. Although he grew up with pets, he didn’t know just how advanced veterinary medicine was until he came to ACCESS, his first veterinary job.

What Brought Him To California?
Josh had always dreamed of living in California, so, in the winter of 2014, he and his significant other packed up everything they owned and headed west! Joshua enjoys the laid back feeling and sunny weather that SoCal has to offer.

Where Is His Favorite Place To Visit?
If we’re talking West Coast, it has to be Disneyland! Joshua is a huge Disney fanatic and loves being so close to the happiest place on earth! Back on the East Coast, Josh calls Broadway home. He greatly enjoys musical theater and the hustle and bustle of the city.

What Is His Favorite Animal?
“Canines, specifically, Pugs! Those things are just so adorable, even if they’re ‘pugly’ and they always have a positive attitude—not a care in the world!”

What Would Joshua Be Doing If He Weren’t At ACCESS?
Joshua has a passion for photography and movies and says that if he weren’t at ACCESS, he would most likely be pursing photography or production.

What Is His Favorite Meal?
“Penne with Marinara.”

What Is The Best Think Joshua Cooks?
“I make a mean banana bread!”

Does He Collect Anything?
Playbills! Joshua has collected over 50 Playbills from shows he’s seen. He also hopes to add to his growing collection of Disney Designer Collection dolls.

What Is His Greatest Achievement?
“Having the courage to pick up and move to California, and being able to make it all work.”

In addition to loving animals, Joshua also loves the medical side of the veterinary field. Being able to observe a PDA procedure—where a cardiologist repairs a hole in the heart—is one of his favorite things to see! Joshua also has simple advice for pet owners “keep your dog on a leash, even if it is trained well.”

We are happy to have Joshua on our team and pleased to see him succeed in a position where he can put his Communications degree to work!


From left to right: Molly, Shannon, Josh, and Kim


ACCESS visits IVECCS in Washington, D.C.


In September of 2015, many of our team members made the trek to Washington, D.C. to attend IVECCS, the International Veterinary Emergency & Critical Care Symposium. There, we were able to attend lectures, host a booth at the job fair, and see old friends as well as make new ones! The ACE crew — Aubrey the cat, Carleigh the dog, and Eric the bird — enjoyed seeing everything D.C. had to offer!

The Gaylord National Convention Center was the perfect setting for such an impressive gathering of the best of the best in veterinary emergency and critical care! The Gaylord was centrally located and a truly remarkable venue for such an event. We were able to go sightseeing and were so thankful for the chance to see the Lincoln Memorial, Washington Monument, and the White House.

Later, at the job fair, we had the opportunity to meet dozens of technicians, doctors, residents, and specialists, all of whom were happy to learn more about what ACCESS and Southern California had to offer.

Our trip was wonderful and we were truly grateful for the experience. We can’t wait to see what next year has in store for us!


It’s close to that time again…

Guess what time of the year is soon upon us? 🙂


Lucy Is Safe!

When veterinarian, Dr. Hinz, the Medical Director of the Westside Pet Clinic lost her service dog ‘Lucy’ at the beginning of September, they went all out with their efforts to find her, most notably making it on the news and having celebrities helping them with their search.

The good news is that on the last day of September, she was found.

Being a little worse for wear and in need of a check-up, out of all the places Dr. Hinz could have taken Lucy for an exam, she chose ACCESS Specialty Animal Hospital – Los Angeles.

We are extremely proud that the Medical Director for another practice trusted our doctors and staff with her beloved dog, and would like to share the full story with you below.

(The above link includes a video with a cameo of one of our Client Care team members who helped this pet, and her family.)

Tails from the road… Ponies, K9s, and snakes, oh my!


ACCESS was a part of the Ponies at the Pike Mustang and Ford Car Show in Long Beach where lots of car enthusiasts stopped by to check out our booth to learn about the specialties we offer.

We also collected donations for Kerry’s K9 Fund, which raises money to get bulletproof vests for police dogs! Plus, since we love all creatures at ACCESS, the Reptile Adventures booth let Jillian and Yolie from ACCESS get close with Cuddles the python.

Thanks to everyone who said vroom vroom (hello hello) to us.


Sarah’s Survivor Party

“If she makes it two years, I’ll throw her a party!” said Dr. Jana Norris.

Two years ago, Dr. Norris, the head board-certified surgeon at ACCESS, San Fernando Valley, performed a triple ventral slot procedure on Sarah, a procedure which would prevent this adult dog from becoming fully paralyzed. During the procedure, Dr. Norris found that she also had a thyroid anaplastic acinar carcinoma, an aggressive form of cancer.

This was tough news for the then ten-year-old dog and her family, but her owners were determined. They faced each challenge head on, not willing to give up on their furry family member. Sarah was able to be treated for her cancer by the Veterinary Cancer Group, and was eventually pushed through to remission by the wonderful specialists there.

Then, in August of 2015, we threw a party for Sarah the dog.

Sarah’s battle and recovery are truly amazing and it’s a case like this that reminds each of us why we are here and keep us grateful for the advances in veterinary medicine that make it possible for us to treat beloved animals. “Her prognosis with aggressive high grade and high stage cancer was poor all along, so it is amazing that she made it to two years post-op. That is a very good response to therapy and survival time after this diagnosis.” says Dr. Jana Norris.

We were happy to see Sarah back at our hospital, but this time, in our conference room! Dr. Norris provided a super-dog costume for super Sarah, who dined on gourmet dog treats; while the humans snacked on pizza. Sarah and her family brought a beautiful cake for the staff, and we all spent time talking about Sarah’s initial visit, her diagnosis, subsequent surgeries, and treatments.

We celebrate our patients each and every day, but it was nice to set aside special time for Sarah and her family.


“Tails from the road… mixing it up.

A wonderful time was had by staff and primary veterinarians at a small and cozy ACCESS Specialty Animal Hospital ‘Mixer’ in Culver City. Thanks to all who attended, and we look forward to seeing more of you next time. Stay tuned…

Below are four ACCESS ladies who always help to make things rock. (From left to right: Sheena Rai, Shannon Brown, Jillian Kassel and Leah Basinais)



South Bay

2551 W. 190th St., Torrance, CA 90504

Tel: (310) 320-8300 - Fax: (424) 293-7254

Los Angeles

9599 Jefferson Blvd., Culver City, CA 90232

Tel: (310) 558-6100 - Fax: (310) 558-6199

San Fernando Valley

20051 Ventura Blvd., Woodland Hills, CA 91364

Tel: (818) 887-2262 - Fax: (818) 704-0323

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