Andre has been with ACCESS since September 2014 and immediately excelled in his position with our Client Care department, earning him a promotion to supervisor! Prior to joining ACCESS, Andre was in the Navy for eight years, with a tour in Iraq where he worked Humvee duty, providing security for supply trucks and worked as a Detainee Operative. We absolutely adore Andre and his kind, sensitive nature and wanted to talk about what brought him to ACCESS!
How did Andre decide to work in veterinary medicine?
Andre already had a full-time job and was looking for a part-time position to supplement his income when his friend, an ACCESS employee, mentioned our San Fernando Valley location was hiring. He “fell into” veterinary medicine and hasn’t looked back!
Why did he choose Client Care?
Andre was in the Navy for eight years. He was stationed in Virginia, Florida, Oregon, and Seattle, in addition to a two year tour in Iraq and an additional two years in Bahrain. He had worked with the Ordinance Men until he broke his hand and was placed in the office with the administrative team and found that he really enjoyed it! He became a Yeoman, or Office Supervisor and is able to apply the skills he learned there to his current role at ACCESS.
What is his favorite animal and why?
Andre grew up around animals, always having pets at home and loves cats even though he’s allergic to them. He also has a soft spot for dogs, especially his black Chihuahua, Star, who he found four years ago on the streets—they’ve been inseparable ever since!
Does Andre collect anything?
Andre saves all of his movie and concert tickets!
What is his favorite meal and the best thing that he cooks?
Surprisingly, with all of his experience in the Navy, Andre found time to attend culinary school at Le Cordon Bleu! He likes to apply the skills he acquired there to whip up eggs benedict with homemade hollandaise!
What is the most challenging case Andre has ever dealt with?
Andre is very empathetic toward pet owners who have to say goodbye to their pets and finds euthanasia to be emotionally challenging. Andre had to make the difficult decision to put his own pet to sleep several years ago and understands how hard the process is, though he takes comfort in knowing he was able to be there for both the pet and their family.
What is his favorite procedure to see or do?
Andre enjoys observing frontal sinus trephinations—a procedure in which a doctor will temporarily remove the front part of an animal’s skull to gain access to an infected part of the sinuses. From there, they administer a strong anti-fungal cream to the entire sinus cavity. The entire procedure can last hours, with great results! Andre is fascinated by this, as when left untreated, the fungus can eat through the bone and eventually corrode the brain. With this treatment however, the patient has a better chance at survival.