Meet some of our wonderful team members.

Mandi Barker Gonzalez

Hospital Administrator | ACCESS – South Bay

Mandi was born and raised on the East Coast, eventually relocated to California in 2012. While growing up with several animals, she had never considered diving into the world of veterinary medicine. Instead she continued to focus on building her leadership skills and defining her management style to help employees feel important, supported and not like “just a number”. During this time she felt the need to do something more. Upon the recommendation of her sister who also worked in veterinary medicine, she jumped head first into the field! She finally found her home in the veterinary field where she feels she was introduced into a world of purpose and compassion. Mandi went on to specialize her skills and knowledge by obtaining her Master’s in Healthcare Management so that she could keep her feet firmly planted in veterinary medicine and advocates for animals everywhere!

Mandi started her veterinary journey in preventive care and joined the exciting world of emergency and specialty care with ACCESS in 2020. She remains focused on a healthy and collaborative work environment with her teams and is dedicated to quality patient care for all of our furry loved ones! When she’s not at work she can be found exploring around the world, spending time outdoors, or simply lounging around with her own pets.

Michael James, MHA, PHR, LVT

Hospital Administrator | ACCESS – Los Angeles

 

Michael joins us from Kalamazoo, a small city in Michigan. During his senior year of high school, Michael took a course about the veterinary profession and learned how to work as a veterinary assistant – he hasn’t looked back since!

Michael is a licensed veterinary technician in Michigan, with experience in small animal anesthesia, emergency, and general practice. In 2015, Michael obtained a master’s degree in Health Administration from Grand Valley State University and has worked as a Practice Manager and administrator for large veterinary hospitals.

In his free time, he enjoys playing tennis, spending time with his two dogs and ball python, and just enjoying the California sun.

Trisha Bailey

Hospital Administrator | ACCESS – San Fernando Valley

Trisha is a Ventura County native and joined us at our San Fernando Valley hospital in May of 2015 after working at another multi-specialty veterinary hospital in Ventura. Trisha has special training in management as well as customer service and conflict resolution. She loves being able to work in a hospital with opportunities for growth as well as a team that feels more like a family.

Outside of the hospital, Trisha enjoys spending time with her husband, three kids and her rescue dog, Kassie; and of course-hanging by the pool!

Jason Bitting

Director of Operations – South

Jason is a native of New Jersey. Prior to entering into the field of veterinary medicine, he lived in New York City for approximately 12 years where he worked in restaurant management before owning an establishment of his own. Although he has always maintained a great fondness for food and wine, he felt as if he wasn’t following his true passion and so, sold his restaurant after five years.

Jason had known for many years that he wanted to work with animals. During a blackout in New York City in the summer of 2004 he had volunteered for the ASPCA in Manhattan’s Upper East Side. Subsequently, it was this experience that changed his life forever. He spent the next six years gaining the knowledge and sharpening his skills as a technician in the area of emergency and critical care and surgery. He developed a profound interest for anesthesia and was eventually promoted to head surgery technician. He has logged over 5000 hours administering and monitoring anesthesia during not only elective procedures but with orthopedic and critical cases as well.

For the past two years Jason has held the position of Hospital Manager for a large general practice and 24-hour emergency facility in New Jersey. He thoroughly enjoys being part of the client/patient/provider dynamic and is always eager and willing to help his fellow team members facilitate the components necessary for ensuring the highest quality of patient care and client service.

Jason is just a few credits shy of earning his bachelor’s degree in business administration and management. His future goals include becoming certified as a practice manager (CVPM) and earning a master’s degree as well. When not working, Jason thoroughly enjoys volunteering his time, classic car culture, engaging in outdoor activities (hiking, running, etc.), practicing the martial art of kung fu and tai chi, and spending time with his two cats Mimi and Olivia.

Leah Basinais, MBA

Director of Operations – North

Leah Basinais was faced with a serious choice at the age of 16. Summer job: a kennel assistant at a vet hospital, or a sales clerk at a surf shop. Tough choice for a teenager, but the furry friends won out, setting the stage for what would be a career revolving around veterinary medicine.

With a bachelor’s degree in biology from a tiny college in Milton, Massachusetts and a prestigious internship at the Tumor Genetics Lab in Massachusetts General Hospital under her belt, Leah returned from Boston to get married and set up a life back in Los Angeles. After a brief stint in a PhD program at UCLA in microbiology, Leah decided she was better with people than she was with nematodes.

Returning to her comfortable home as a veterinary receptionist, she rose to become a manager of a small general practice in Sherman Oaks, CA. In 2001, Leah moved to become a Hospital Administrator of a large multi-specialty hospital in Ventura, CA, where she furthered her education by completing a Master’s degree in Business Administration with a specialized certification in Health Care Management. She was the President of the Veterinary Specialty Practice Alliance (VSPA) and has lectured internationally.

Now a happy member of the ACCESS family, Leah is focused on operational improvement, service training, systems creation, and personnel development. An advocate for providing clients with exceptional support during difficult times, Leah is excited to help ACCESS realize its exceptional potential as a leader in specialty medicine. A mom to two gorgeous kids, Leah resides in Moorpark, with her husband of over 15 years.