Archive for the ACCESS Los Angeles Category

Meet Cheryl McDonald, our new Concierge!

At the ACCESS Specialty Animal Hospital Group we place high emphasis on Customer Service, and we would like to introduce Cheryl McDonald, our new Concierge.

Cheryl grew up in the rural suburbs of Tacoma, Washington where her family lived on a few acres. While her parents cared for animals, it was Cheryl who truly formed lasting friendships with them. She recalls her neighbor’s dogs- Penny the boxer, and Chuckles the Bassett Hound coming over to her house after school and on the weekends to spend the day with her. Cheryl moved to California for the weather, and has been with ACCESS since 2008.

Cheryl-Macdonald

Cheryl became a flight attendant twenty-seven years ago, and draws many parallels to her work in the Veterinary field, seeing a connection to the care and support she’s given to each client and patient over the years. During her career as a flight attendant, Cheryl began work as a Veterinary Technician. In 2006 she became a Registered Veterinary Technician after receiving both her Associate’s and Bachelor’s degrees. She wanted to help sick and injured animals become well again, and that became the driving force behind starting her very own non-profit animal rescue.

Over the years, Cheryl has rescued over 150 dogs, cats, birds, and exotics off of the streets, from shelters, and some from homes where the pet needed a little more help than the loving owner could provide. Many animals—and people would have been lost without her. We are so fortunate to have Cheryl at ACCESS in her new position as Concierge!

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Meet Chloe – an ACCESS Client Care Coordinator.

Meet Chloe, one of our Client Care Coordinators, who joined ACCESS the Specialty Animal Hospital Group in 2013.

chloe

What we love about Chloe, who is based at ACCESS-Los Angeles, is that she brings a sunny and positive outlook to work each day, making sure Pet Owners, patients, and Veterinarians are well connected and cared for.

In addition to working with us, she is very involved in the animal rescue community, volunteering at adoption events, fostering abandoned or unwanted dogs and cats, and participating in rescues – which helps explain why she hopes to run her own animal rescue service in the future.

In her spare time Chloe loves riding her bike and visiting the dog park with her three Chihuahuas Abba, Tina, and Nala, where she is able to interact with others Pet Owners.

But there’s more to Chloe: Having proudly finished her education in Interior Design at the Fashion Institute of Design and Merchandising, she also has a gifted culinary side to her, as often proven by her ability to whip us delicious dishes for our in-house staff ‘cultural events and cooking competitions’.

If you are a Veterinary Receptionists or Client Care Coordinator, and attending one of our special events developed just for you, be sure to look out for Chloe and say hi.

She’d like that.

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Woofstock! What a great day…

On April 27, 2014, Malibu Coast Animal Hospital hosted ‘Woofstock Malibu 2014’ – and wow, what a great day!

Rosa Del Leon, Carmen Alivera, (smiling below) and JB Badanguio proudly represented ACCESS Specialty Animal Hospitals at the lively event which benefited Healthcare for Homeless Animals, which was formally known as Malibu Pet Companions. The event was filled with music, food, goodies, and of course, pets who participated in a one mile dog walk!

ACCESS would like to thank Woofstock Malibu and Malibu Coast Animal Hospital for inviting us to this very special event, and we look forward to doing so again next year.

Rosa-and-Carmen-Woofstock

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Peanut and Napoleon…

This is Peanut the pug, who was a recent patient and her ‘BFF’ Napoleon the French bulldog. We think they are both adorable.

Peanut-and-Napoleon

“We are very grateful for the quality of the care that we got from ACCESS Specialty Animal Hospital and will never forget how awesome you guys were. The veterinarians were smart, competent and took the time to explain the procedures with us in a way we understood. There are a lot of places to take a sick pet but I can’t see us going anywhere else.” _Peanut’s Owner

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Critical Care – It’s in our DNA

Did you know that in 2005 we launched a small specialty practice to provide Emergency and Critical Care services for animals?

Today we have two leading animal hospitals offering 24 hour Emergency and Critical Care Services – supported by a variety of specialty departments.

Staffed with Criticalists, highly qualified doctors, dedicated medical technicians and compassionate receptionists, the team at ACCESS Specialty Animal Hospitals is driven to provide referring veterinarians and their clients the best possible Emergency Services and Critical Care for animals in Southern California.

Services include: Advanced CPR, Mechanical ventilation and ‘life support’, Blood transfusions, Management of high-risk anesthesia and post-operative critical patients, Cardiac emergencies, Metabolic emergencies, Kidney failure and Liver failure, Advanced pain management, Neurologic emergencies.

ACCESS-Crictical-Care-For-Animals

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‘Light It Up Blue’

Go-Blue

Did you know that 1 in 68 children are diagnosed with autism. 1 in 42 are boys and 1 in 189 are girls.*

As part of a unique global initiative, Autism Speaks (the world’s leading autism science and advocacy organization), along with the international autism community, kicks-off Autism Awareness Month, beginning April 2, with ‘Light It Up Blue’.

‘Light It Up Blue’ is a unique global initiative that helps raise awareness about autism, when many iconic landmarks, hotels, sporting venues, concert halls, museums, bridges and retail stores are among the hundreds of thousands of homes and communities that take part to ‘Light It Up Blue’. So join us and the world in ‘Lighting It Up Blue’ to spread not only awareness but acceptance!

Click here to find out more… http://liub.autismspeaks.org/welcome

Better still, click on ‘Taz’, an autism service dog, to download the app to pledge your support and make your photos go Blue!

Go-Blue-Dog

Go-Blue-ACCESS*CDC

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Valentino – now hopping happy.

Valentino-Avian-Exotics-Vet-Care
 
Valentino is a 6+ year old rabbit that was referred to us for a bloated stomach, and not eating or defecating. Our exotics specialist, Dr. Olivia Petritz, performed emergency surgery early in the morning, and removed an obstruction from his intestines. He did great after surgery, and has never looked back!

A rabbit that is not eating or defecating, even for as little as 4-6 hours, should be brought to an exotics veterinarian as soon as possible. This condition is commonly known as “GI stasis” and is a symptom of many underlying diseases, one of which is an obstruction of their gastrotintestinal (GI) system. Unlike dogs and cats, rabbits cannot vomit, so an obstruction of their GI tract can be fatal if not treated promptly.

ACCESS Specialty Animal Hospital is one of the ONLY hospitals in the greater Los Angeles area that is capable of performing these surgeries on rabbits and other exotics 24/7, including nights and weekends.

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Kept his kidney and was in and out in a day…

When ‘Albany’ – a lovely Bichon Frise – arrived at ACCESS Specialty Animal Hospital in Los Angeles, she was in trouble.

A stone in her ureteral (a small tube that links the kidney to the bladder) had led to an infection and an abscess in her kidney. Usually, treatment requires open surgery with the possibility of removing the kidney, the most common course of action.

However, Dr. Branter  and Dr. Blackburn chose a more modern and less invasive approach. Using a combination of cystoscopy (scope in the bladder) and fluoroscopy (video X-ray) – see below pictures – they were able to place a ureteral ‘stent’ and drain the painful and dangerous abscess.

The good news is that little Ablany required no incisions, was able to keep her kidney, and what’s more, was able to return home the same day.

Go Albany!

stent-fluoro-AlbanyThis is a fluoroscopy picture showing the spine and the sent with on loop in the kidney and one loop in the bladder. Now the urine can pass freely into the bladder.

stent-in-bladder-cystoscopy-AlbanyThis is a picture of the stent in the bladder. The loops are what holds the stent in place in the bladder and the kidney.

UVJ-cystoscopy-AlbanyUVJ (ureterovesicular junction): this is a picture of an opening where urine enter the bladder from the kidney (via the ureter). This is the tube that we place small wires and catheters to allow entry into the kidney.

* A ureteral stent, sometimes called a ureteric stent, is a thin tube inserted into the ureter to prevent or treat obstruction of the urine flow from the kidney.

To find out more about these amazing produces, please contact Dr. Branter at ACCESS Specialty Animal Hospital in Los Angeles.

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Locations

South Bay

2551 W. 190th St., Torrance, CA 90504

Tel: (310) 320-8300 - Fax: (424) 293-7254

Los Angeles

9599 Jefferson Blvd., Culver City, CA 90232

Tel: (310) 558-6100 - Fax: (310) 558-6199

San Fernando Valley

20051 Ventura Blvd., Woodland Hills, CA 91364

Tel: (818) 887-2262 - Fax: (818) 704-0323

Central Valley

4300 Easton Drive, Bakersfield, CA 93309

Tel: (661) 281-1320 - Fax: (661) 302-4193

Click here for maps (and to find directions)